Privacy Policy

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Privacy Policy

Privacy Policy

This Privacy Policy (hereinafter referred to as the “Privacy Policy”) was developed by Foreign Enterprise in the form of Limited Liability Company “UKLON UB”, TIN 310448243, with the legal address: 100060, Republic of Uzbekistan, Tashkent city, Mirabad district, T. Shevchenko street, 34, office 306 (hereinafter referred to as “We” in the appropriate cases), which is the operator and owner of personal data in accordance with the Law of the Republic of Uzbekistan “On Personal Data” No. ЗРУ-547 dated July 2, 2019 (hereinafter referred to as “the Law”) and regulated by this Law.

Consistent and effective protection of Your personal data is one of Our priorities, so We make every effort to keep Your personal data safe.

With this Privacy Policy, we would like to inform You about what personal data we process and how we process it, as well as the purposes and means of personal data processing and protection.

In Privacy Policy, the following terms are used with the following meaning:

· Personal data means information recorded on electronic, paper and (or) other tangible media relating to a certain individual or enabling his/her identification;

· Processing of personal data means implementation of one or a set of actions for collection, systematization, storage, modification, amendment, addition, use, provision, distribution, transfer, depersonalization, and destruction of personal data;

· User (personal data subject) means any fully capable individual who placed an Order using the Mobile Application “Uklon”, to whom the personal data refers;

· Order means the User’s request to receive Partner’s services on passenger transportation by passenger vehicle, baggage delivery, as well as other services, which from time to time may be available through the Mobile Applications “Uklon” and “Uklon Driver”, structured according to the necessary details;

· Agreement means the Public Offer for providing access to Uklon Service, placed via the link: https://uz.uklon.eu/en/privacy-policy-en/, tab “Public Offer for Partner”.

· Services mean services for the transportation of passengers by passenger vehicle, baggage delivery, and other services as may be available from time to time through the Mobile Applications “Uklon” and “Uklon Driver”. Nothing in this Privacy Policy implies or means that We provide or may provide the Services.

· Website means a web page on the Internet at www.uz.uklon.eu. Website is the result of computer programming, referring to software products;

· Mobile Application means a copy of a computer program in the form of a mobile application for iOS, Android electronic devices titled “Uklon” or “Uklon Driver”, which is provided by Us to the User or Partner, respectively, as a tool to access the online services of “Uklon” or “Uklon Driver”.

· Third party means any person who is not the personal data subject, the owner and (or) the operator, but is related to them by circumstances or relations of personal data processing.

· UKLON RIDER” and “UKLON DRIVER” Loyalty Programs are marketing activities of Uklon aimed at attracting Users and Partners, increasing their activity in using the Uklon Mobile Applications and Uklon Driver, recognition and loyalty of Users and Partners to the Uklon brand. The terms and conditions of participation in the Loyalty Programs are available at the links https://uz.uklon.eu/ru/user-agreement-ru/uklon-rider/ and https://uz.uklon.eu/ru/user-agreement-ru/uklon-driver respectively, and define the procedure and terms of the Loyalty Programs, interaction of the parties within the framework of their implementation and receipt of remuneration. When we use the term “Loyalty Program” hereinafter in the singular, We mean the Loyalty Program “UKLON RIDER” or “UKLON DRIVER”, depending on the context.

· Didox-S means a platform for electronic document management, placed via the link https://ds.didox.uz, intended for collection, storage, processing, transfer of the information and organization of legally valuable electronic document management between legal entities and physical persons, used by Uklon within the provision of services on realization of the software by means of providing access to the Online Service “Uklon Driver” to the Partners via the Internet.

This Privacy Policy applies to all types of personal data of Users and Partners that We collect and process through the Website, Mobile Applications, and other sources specified below in this Privacy Policy. By using the Website and registering for the Mobile Application “Uklon” or “Uklon Driver”. You acknowledge, warrant and represent that You have read and understood this Privacy Policy and expressly consent to Our processing of Your personal data in accordance with this Privacy Policy. If You do not agree to this Privacy Policy in its entirety, do not use the Website and/or Mobile Applications.

We may supplement or otherwise modify this Privacy Policy from time to time. We may make changes to this Privacy Policy, supplement it or otherwise change this Privacy Policy from time to time without prior notice to You, so We recommend that You regularly check this Privacy Policy on the Website and in the Mobile Applications and thereby agree to any changes to this Privacy Policy. We may notify You of any material additions or changes to this Privacy Policy. If You do not agree to any material or other additions or changes made or may be made in the future, do not use the Website and/or Mobile Applications.

This Privacy Policy is made in the Russian language but is provided for reading to the Users in Uzbek and English languages. In case of discrepancies between the terms and conditions hereof in Russian and its Uzbek and English translations, only the Russian version of the document published at: https://uz.uklon.eu/ru/privacy-policy-ru/, tab “Privacy Policy”, shall prevail.

What personal data do we process?

Personal data that You provide to Us

A) Users of the Mobile Application “Uklon”.

We process the personal data that You provide to Us, namely:

· Your phone number, which is provided in a mandatory manner when registering in the Mobile Application “Uklon”;

· Your name, gender, date of birth, which are provided voluntarily when registering for the Mobile Application “Uklon” or after such registration.

We also process Your personal data in cases where You need to contact Our customer support service or contact Us through other channels (for example, through social networks).

There are other cases when You provide us with personal data. You can create an account in the Mobile Application “Uklon”, which allows You to save personal settings, view previous orders, plan future orders, and manage current ones.

In order to register an account, you will need to provide us with a certain amount of personal data. At the first stage of registration, you will provide us with a contact telephone number, which will be used for registration. At this stage, you will have the opportunity to familiarize yourself with this Privacy Policy. Once you have provided your phone number, we will be authorized to use this number to send you messages (sms, push messages) and to make calls. In particular, such messages and calls may take place in case of unsuccessful registration (for example, when you have not completed the registration process) or in order to confirm or clarify certain registration information.

By participating in promotions or giveaways including those under the applicable Loyalty Program You will also provide us with Your personal data. In addition, You may send us feedback about the Website and the Mobile Application “Uklon”, share Your opinions, or ask for help using the Website or the Mobile Application “Uklon”.

B) Partners (users of the Mobile Application “Uklon Driver”).

We process the personal data that You provide to Us on a mandatory basis, namely:

· name, surname, tax number, phone number, address, e-mail, information about the vehicle (make, model, year of manufacture, color, state registration license plates), vehicle registration certificate data, data of the Partner’s identity document (passport, identity card, residence permit or other document), data of the license card for urban transportation of the passengers by vehicles, data of the Partner’s driver’s license, data on the bank accounts of the Partner, used for paying Uklon Fee and Bonuses accrual within the framework of the applicable Loyalty Program, as well as six (6) printed photos of the vehicle, when concluding with Us by acceptance of the Public offer to provide access to the Uklon service and terms of its promotion.

We also process Your personal data in cases where You need to contact Our customer support service or contact Us through other channels.

There are other cases when You provide us with personal data. You can create an account in the Mobile Application “Uklon Driver”, allowing You to save personal settings, upload photos, view completed orders, etc.

By participating in promotions or giveaways including those under the applicable Loyalty Program You will also provide us with Your personal data. In addition, You may send us feedback about the Website and the Mobile Application “Uklon Driver”, share Your opinions, or ask for help using the Website or the Mobile Application “Uklon Driver”.

Data We process automatically

We may automatically process certain data, including Your IP address, the date and time You used the Services, information about the hardware, software and Internet browser You use, and information about the operating system of Your computer, mobile or other device (such as application versions and language settings). We may also collect click information and pages that We have displayed. By doing so, You consent to the automated processing of personal data.

If You use a mobile device, We may also receive data identifying that device, its settings and characteristics, location data, application crashes, other system operations, and Your advertising identifiers. When You place an order through the Mobile Application, Our system records by which means it was made or from which websites You went to the Mobile Applications.

Mobile applications can access various services and data of Your mobile device, including but not limited to the phone book (contacts), location and external data storage devices (memory cards). In any case, access to the services of Your mobile device is possible only in case of providing Your separate and unambiguous consent in response to Our push message.

The above types of information may not always contain personal data (that is, data that identifies or can identify You). Some of this information may instead constitute non-personal data (that is, data that does not and cannot identify You).

Personal data of other persons that You provide to Us

Users of the Mobile Application “Uklon”.

Of course, You can make an order not only for Yourself. You can order a transportation service for any person by providing Us with their phone number and name. In addition, when ordering a delivery service, You provide us with the personal data of the recipient of the shipment: phone number and delivery address. However, in this regard, We must note that You are responsible for ensuring that the person whose personal data You have provided knows that You have done so, understands and agrees to the manner in which You use Your personal data (as set out in this Privacy Policy).

To do this, You are obliged to share in advance a link to this Privacy Policy available on the Website with such a person, and hereby You confirm that You have done so, obtained the unequivocal consent of the such person to the processing of his/her personal data in accordance with the conditions set forth herein Privacy Policy, and will provide such consent to Us upon request.

Information obtained from third parties and from other sources

This information may include user feedback such as ratings or compliments, information from users or others who provide information in connection with claims or disputes, information from financial partners (financial service providers), and information from publicly available sources. We may combine information collected from these sources with other information in Our possession.

Why do we process Your personal data?

We process the following personal data for the following purposes. In particular, Your personal data may be used as follows:

A) Users of the Mobile Application “Uklon”

– Placement of orders: We use Your personal data for the purpose of placing orders for passenger transportation and/or delivery in the Mobile Application “Uklon” and for the transfer of Your personal data to Partners in order for the Partners to fulfil the respective orders. We may transfer Your personal data to Partners in other cases only with Your separate consent.

– Customer Support: We provide 24/7 customer support. With Your personal data, the support team can help You with orders and answer related questions, as well as any other questions.

– Account: users can create an account in the Mobile Application. We use the information You provide to us to manage Your account.

— Marketing: We also use Your personal data (phone number and e-mail address) to send information, surveys, newsletters, advertising and promotional materials. When participating in promotions, the relevant information will be used to manage these promotions including those under the applicable Loyalty Program. We also post information, newsletters, advertising and promotional materials on the Mobile Application and/or Website.

You have the right to refuse to receive information, newsletters, advertising and promotional materials by sending a corresponding message to the e-mail address: uz.uklon1@uklon.eu.

– Communicating with You: We may also contact You about other matters by e-mail, telephone and electronic messages, depending on the type of contact information You have shared with Us. We also make every effort to process all requests that You send to us.

– Call tracking: when You call the support service, we use an automatic number identification system to identify Your phone number with Your order – this will help both You and us save time. Conversations with support service employees can be listened to in real-time or recorded for the purpose of monitoring the quality of service provision and further training of Our team. Records are stored for a limited period of time in accordance with the purpose of their processing and are deleted automatically, except when We consider it necessary to keep them for a longer period (if necessary, including for the purpose of investigating cases related to violations of the law). All recordings of telephone conversations will be used in accordance with this Privacy Policy. Hereby, You give Your unequivocal consent to the listening and recording of telephone conversations and the processing of relevant personal data by Us.

– Use of Your mobile device services: The Mobile Application “Uklon” may access various services and data of Your mobile device, including but not limited to phone book (contacts), location and external data storage devices (memory cards). Access to the services of Your mobile device is possible only if You give Your separate and unambiguous consent in response to Our push message.

· Phone Book (Contacts) Section: Access to this section is required for You to place an order for any other person by providing Us with their phone number from Your Phone Book. We do not transfer phone book data to third parties, except for the transfer to the Partner of the phone number of the person for whom transportation is ordered, for the purpose of fulfilling the order for this person, and we do not use it in any other way than in connection with the use of the Mobile Application “Uklon” as provided for in this Privacy Policy.

· “Location” section: We get access to Your location in order to ensure the quality of service provision, in particular, to demonstrate the location of the car that will fulfil Your order. We do not transfer this data to third parties, except in cases where there is a possibility of a threat to Your life or health during the trip and only after You have pressed the SOS button in the Mobile Application “Uklon”

· Memory card recording section: We may record some technical temporary data (cache) related to Your order on Your phone’s memory card. We do not transfer this data to third parties and do not use it in any other way than to ensure the smooth functioning of the Mobile Application “Uklon” .

– Protection of Your life and health during transportation: We may transfer Your personal data (name, surname, phone number, travel route and location) to emergency services in order to save Your life or health and/or prevent the threat of accident harm to Your life or health during the trip if You pressed the SOS button in the Mobile Application “Uklon”.

– Legal purposes: We can use Your personal data to process and transfer them to competent authorities only in cases provided for by the current legislation of the Republic of Uzbekistan.

B) Partners (users of the Mobile Application “Uklon Driver”)

– Fulfillment of orders: We process Your personal data, if You have accepted an order for transportation and/or delivery, to transfer them to the user of the Mobile Application “Uklon”.

– Partner support service: We provide support for Partners. With Your personal data, the support team can help You with orders and answer related questions, as well as any other questions.

– Account (personal account): We use the information You provide to us to manage Your personal account in the Mobile Application “Uklon Driver”. We securely store and do not transfer to third parties data related to settings and statistical information contained in the Mobile Application “Uklon Driver” (settings of filters and order selection algorithms, statistics of completed orders, etc.).

– Marketing: We also use Your personal data to send information, surveys, newsletters and advertising materials. When participating in promotions, the relevant information will be used to manage these promotions including those under the applicable Loyalty Program.

You have the right to refuse to receive information, newsletters, advertising and promotional materials by sending a corresponding message to the e-mail address:uz.uklon1@uklon.eu.

– Call tracking: when You call the support service or when the Partner support service calls you, we use an automatic number identification system to identify Your phone number with Your order – this will help both You and us save time. Conversations with support service employees can be listened to in real-time or recorded for the purpose of monitoring the quality of service provision and further training of Our team. Records are stored for a limited period of time and are deleted automatically, except when We consider it necessary to keep them for a longer period (if necessary, including for the purpose of investigating cases related to violations of the law). All recordings of telephone conversations will be used in accordance with this Privacy Policy. Hereby, You give Your unequivocal consent to the listening and recording of telephone conversations and the processing of relevant personal data by Us.

– Use of Your mobile device’s services: The Mobile Application “Uklon Driver” may access various services and data on Your mobile device, including but not limited to: location and external storage devices (memory cards). Access to the services of Your mobile device is possible only if You give Your separate and unambiguous consent in response to Our push message.

· Location section: We get access to Your location in order to ensure the quality of service provision, in particular, to provide up-to-date information about orders that are placed near Your location, as well as ensuring security, prevention and detection of fraud cases. Data regarding Your location is processed when the Mobile Application “Uklon Driver” works in priority (opened and displayed on the screen) or background (opened but not displayed on the screen) mode. In order to stop processing Your location data, You must close the Mobile Application “Uklon Driver”. In any case, we do not transfer data about Your location to third parties.

· Memory card recording section: We may record some technical temporary data (cache) related to Your use of the Mobile Application “Uklon Driver” on the memory card of Your phone. We do not transfer this data to third parties and do not use it in any other way than to ensure the smooth functioning of the Mobile Application “Uklon Driver”.

– Search for belongings left in the car: We transfer Your name and phone number to users of the online service “Uklon” in order to help them return personal things left in the car during transportation.

We can transfer Your phone number to users of the online service “Uklon” in other cases only if we receive Your separate consent.

– Accounting purposes: We use Your surname, name, phone number, as well as tax number for the purpose of accounting and tax accounting of the services provided to You, inclusively with the use of Didox-S platform for electronic document management.

– Legal purposes: We can use Your personal data to process and transfer them to competent authorities, inclusively with the use of Didox-S platform for electronic document management,only in cases provided for by the current legislation of the Republic of Uzbekistan.

How do we transfer Your personal data to third parties?

Under certain circumstances, We may transfer Your personal data to third parties.

Any transfer of Your personal data, which is carried out on the basis of Your consent to the processing of personal data in accordance with this Privacy Policy, will not require Your separate consent or provide You with a separate notice.

A) Users of the Mobile Application “Uklon”.

– Placement of orders: We transfer Your personal data to the Partners for the purpose of the Partners fulfilling Your orders. In other cases, at the written or verbal request of the Partner, We can transfer Your phone number to the Partner only in case of receiving Your separate consent.

– Third-party service providers: We may use the services of third parties to process Your personal data on our behalf, who will be considered personal data operators within the meaning of the Law. This processing takes place for various, but always legitimate purposes, for example, to send information and advertising materials on Our behalf and in Our interests. Independent service providers agree to mandatory confidentiality and may not use Your personal data for other purposes. We do not transfer Your personal data to third parties for sending information and advertising materials on behalf and in the interests of persons other than Us.

B) Uklon Partners (users of the Mobile Application “Uklon Driver”)

– Fulfillment of orders: We transfer Your personal data to users of the Mobile Application “Uklon” whose orders You fulfil.

– Third-party service providers: We may use third-party services to process Your personal data on Our behalf. This processing takes place for various purposes, for example, for sending informational materials on Our behalf and in Our interests. Independent service providers agree to mandatory confidentiality and may not use Your personal data for other purposes.

– Competent state authorities: We transfer personal data to law enforcement, tax, fiscal, and other competent authorities to the extent and in those cases required by the current legislation of the Republic of Uzbekistan, in particular, if it is necessary to prevent, detect or stop criminal acts and fraud. Your personal data in the appropriate amount may also be transferred to competent authorities to protect Our rights or property, as well as the rights and property of users of the Website and/or Mobile Application “Uklon”. In addition, as part of performance of the legislation requirements of the Republic of Uzbekistan on integration of the Online Service “Uklon Driver” with the electronic information base of the State Tax Committee of the Republic of Uzbekistan, as well as the unified interactive information system “Uztrans”, Uklon transfers to the competent authorities information about settlements made with You within the performance of the Agreement, which may contain Your personal data.

– Search for things left in the car: at the written or verbal request of the users of the Mobile Application “Uklon”, we give them Your name and phone number in order to help them return personal things left in the car during transportation. In other cases, at the written or verbal request of users of the Mobile Application “Uklon”, we can transfer Your phone number to them only if we receive Your separate consent.

– Financial partners: We transfer personal data specified by You during registration in the Mobile Application “Uklon Driver”, data contained in Your personal account, the history of completed Orders containing Your personal data, as well as data confirming the fact of communication with You regarding the trips made, to include, but not limited to, screenshots of e-mail correspondence and other means of communication at the relevant requests of financial partners – providers of financial services. You hereby consent to the transfer of screenshots of the correspondence specified by Us to financial companies and confirm that such transfer will not constitute a violation of the confidentiality of the correspondence;

Platforms for electronic document management: within the provision of Services on realization of the software by means of providing access to the Online Service “Uklon Driver” to You, Uklon uses Didox-S platform for electronic document management for transfer through the platform of the information about settlements made with you to the competent authorities and automatic generation of necessary payment documentation. For the mentioned purposes, Uklon transfers to Didox-S platform a data on a history of the Orders completed by You, as well as Your personal data: name, surname, phone number, tax number.

Why do we get Your consent and how can it be withdrawn?

In cases determined by the legislation of the Republic of Uzbekistan, You give Your unequivocal consent to the processing of Your personal data by Us in accordance with this Privacy Policy. Consent to the processing of personal data is given by You to carry out any actions regarding personal data that are necessary to achieve the above goals, including, but not limited to: collection, systematization, accumulation, storage, adaptation, clarification (updating, changing), use, distribution (including through implementation or transfer), cross-border transfer, depersonalization, blocking, destruction, as well as carrying out any other actions with personal data in accordance with the current legislation of the Republic of Uzbekistan.

When processing personal data, We are not limited in the application of our processing methods. Processing of personal data is carried out using automation tools.

For the users, the following types of personal data can be processed only on the basis of Your separate, explicit, specific and freely given consent in response to Our push message: location, phone book (contacts), and memory card recording. You may withdraw such separate consent at any time. If You have withdrawn Your consent, You will not be able to use any services or functions that require the processing of personal data that we have collected on the basis of separate consent.

You may withdraw Your consent to the processing of the personal data that we have obtained on the basis of your consent by sending an email to: uz.uklon1@uklon.eu. Please include “Revocation of Consent” in the subject line of Your message to expedite Our response.

We have the right not to delete or destroy personal data if the processing of such personal data is necessary for the fulfillment of obligations under the laws of the Republic of Uzbekistan or for the protection of Our legitimate interests or the legitimate interests of persons to whom the personal data may be disclosed, in particular for fraud prevention purposes.

Please note that because some of your personal data required to, among other things, provide access to the Uklon Online Service and/or the Uklon Driver Online Service, your account may be blocked or deleted upon withdrawal of consent to the processing of that personal data.

Personal data of users of the Mobile Application “Uklon”, without which it is impossible to provide access to the Mobile Application “Uklon”:

· phone number.

Personal data of the Partners (users of the Mobile Application “Uklon Driver”), without which it is impossible to provide access to the Mobile Application “Uklon Driver”:

· name, surname, phone number, tax number, details of the vehicle registration document, details of the Partner’s identity document, details of the Partner’s driver’s license, data of the license card for urban transportation of the passengers by vehicles, data on the bank accounts of the Partner, used for paying Uklon Fee and Bonuses accrual within the framework of the applicable Loyalty Program.

If You withdraw Your consent to the processing of personal data other than those specified above, which are necessary for the use of the respective service, Your account remains active. We will always try to identify the request to ensure that it is coming from the account owner. If We cannot successfully identify the request, We will not be able to withdraw consent.

If You are an Uklon Partner (user of the online service “Uklon Driver”) and revoke Your consent to processing or ask Us to delete personal data, a certain part of the data received from You will remain in processing for some time, even after account deletion and termination of cooperation, namely: phone number; driver’s license number and its validity period; surname, first name, patronymic; date of birth; passport number and residence registration document (if available in Your account). This is due to the fact that the relevant Contract is concluded between the Uklon Partners and Us by accepting the public offer. In accordance with the law, the primary legal basis for the processing of personal data, in such a case, is the conclusion and execution of a transaction to which the personal data subject is a party or which is concluded in favor of the personal data subject or for the implementation of measures preceding the conclusion of the transaction at the request of the personal data subject. And this is not the only legal basis for processing Your Data. In particular, We are obliged to comply with certain requirements of the tax law regarding the payment and assessment of the relevant taxes and levies in respect of the funds received (the legal basis for processing is the need to fulfill the obligation of the personal data controller provided for by law). In addition, in certain cases, in particular when We detect signs of fraudulent actions or other questionable actions on the part of the Partner or third parties that violate applicable law or the concluded Agreement, or there are unresolved claims or disputes between Us and the Partner, We have the need to protect the legitimate interests of the personal data controller or the third party to whom the personal data is transferred (unless the need to protect the fundamental rights and freedoms of the personal data subject arises).

You can also contact the customer support service at +998781139995 or e-mail: uz.uklon1@uklon.eu asking to delete Your account. After processing Your request and carrying out identification, we will delete Your account, except for the cases provided in this Privacy Policy.

What are Your rights to Your personal data?

Under Section 8 of the Law, You have the right to:

· to know about the sources of collection, the location of your personal data, the basis of the purpose of their processing, the location or residence (domicile) of the operator or the owner of the personal data, the applied methods of personal data processing, the composition of the processed personal data, the terms of personal data processing, including the terms of their storage;

· to receive information about the conditions for providing access to personal data, in particular, information about third parties to whom Your personal data is transferred, information on performed or intended cross-border transfer of personal data;

· to access Your personal data;

· to receive no later than thirty calendar days from the date of receipt of the request, except in cases provided by law, an answer about whether Your personal data is being processed, as well as to receive the content of such personal data;

· to present a reasoned demand to the owner of personal data with an objection to the processing of your personal data;

· to make a reasoned demand for the change or destruction of his/her personal data by any operator and owner of personal data, if such data is processed unlawfully or inaccurately;

· to demand protection for Your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of them, as well as protection from providing information that is unreliable or disgraces the honour, dignity and business reputation of an individual;

· to file complaints about the processing of Your personal data with the relevant authority or the court;

· to apply legal remedies in case of violation of the legislation on the protection of personal data;

· to withdraw consent to the processing of personal data.

How can You control the personal data provided to Us?

You always have the right to access Your personal data that we process. You can send a request regarding personal data by sending Us a letter by e-mail at the following address: uz.uklon1@uklon.eu. Please in the subject of the letter “Request for receiving personal data” to speed up the process.

You can also contact us at the address: office 306, 34 Tarasa Shevchenko Street, Mirabadskii District, Tashkent, Republic of Uzbekistan, if You believe that We have inaccurate or unreliable information about You and request that we change or destroy such personal data, or if You object to our processing of Your personal data, or if You have other questions about the use of Your personal data or questions about of this Privacy Policy.

Personal data retention periods:

Your personal data is stored for the period necessary to achieve the purposes of processing, with the exception of data about IP address, which are stored for three weeks from the moment of placing the Order. If Your account is deleted, Your personal data will be erased from our database when the purpose of processing personal data as defined in this Policy has been achieved, unless there are legal grounds to continue processing it.

Once the processing purposes have been achieved, we anonymize (depersonalize) Your personal data so that it can no longer be linked to You personally. In this case, We will be able to use this information for the targeting of advertising and/or informational materials, for statistical, analytical or research purposes, without further informing You, since such information will cease to constitute personal data.

Deleting the Mobile application on Your device does not lead to the deletion of Your personal data.

If You exercise Your right to delete Your personal data, we will delete Your personal data that we have processed for the purpose to which You have objected, without delay, in the absence of another legal basis for the storage and processing of this data or the requirement to store this data provided by the applicable legislation.

Location of Your personal data:

We care about the security of Your personal data and therefore we store Your personal data on servers located in in the Republic of Uzbekistan.

We can too transfer Your personal data given to other countries, but only for purposes of processing data provided hereby or valid legislation. You hereby give Your unequivocal consent to the transfer (as well as processing and storage) of Your personal data outside of the Republic of Uzbekistan, including jurisdictions that are not recognized as providing adequate data protection. However, we always take measures to properly protect Your data.

How do we protect Your personal data?

We know that security is important to our Users, and We care about the security of Your personal data. We use technical, physical and administrative security measures to protect Your personal data from loss, misuse, unauthorized access, disclosure or alteration. Some of the measures we employ include cross-network security measures, data encryption, physical access controls to Our data centres, and personal data access controls.

Access to personal data is provided to structural units and/or individual employees for the performance of their functional duties related to the fulfilment of our contractual and legal obligations. Each employee/authorized person who has access to personal data signs an obligation not to disclose information to which he has access during the performance of functional duties.

We also need Your help – it is Your responsibility to ensure that Your personal information is accurate and that Your password and account registration information is secure and not shared with third parties.

For any questions related to the protection and security of Your personal data, contact the following address: office 306, 34 Tarasa Shevchenko Street, Mirabadskii District, Tashkent, Republic of Uzbekistan.

How do we treat children’s personal data?

We strictly adhere to the protection of children’s personal data. We do not knowingly collect, process or store the personal data of persons under the age of 18.

The Website and Mobile Applications are not intended for use by persons under the age of 18.

If You are under 18 years of age, please do not use or access the Websites or Mobile Applications at any time and in any manner.

If a parent or a child’s legal representative (adoptive parent, guardian, custodian) believes that their minor child has accessed the Website and/or Mobile Applications and submitted Personal Data, We strongly encourage the parent or legal guardian to contact Us immediately and We will make every effort to promptly remove such personal data.

Cookies

We may use cookies, web beacons, tags, scripts, local shared objects such as HTML5, and advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technologies (hereinafter referred to as “Cookie”) in connection with the use of the Website or Mobile Applications for certain purposes: Your authentication, remembering Your settings and other purposes specified below.

A cookie is a small piece of data that is sent to the browser on Your computer or mobile device. Cookies belonging to the Website or Mobile Applications are primary. Cookies that We allow other organizations to send through the Website are called “additional cookies”.

In addition, session and persistent cookies are distinguished. Session cookies remain valid until You close Your browser or Mobile Application. Persistent cookies have a longer duration: they are not automatically deleted when You close the browser.

“Software Development Kits” (SDKs) function like pixels and cookies, but operate in mobile application environments where pixels and cookies may not always function. The developer of the underlying application may install code snippets (SDK) from partners in the application and thereby allow the partner to collect certain information about the user’s interaction with the application and information about the user’s devices and network information.

Cookies are used for various purposes. They help to recognize You as the same user on different pages of the Website or when using Mobile Applications.

The Website and Mobile Applications use cookies for various purposes:

· Technical cookies: We want Our users to be able to use modern, convenient sites and applications that automatically adapt to their needs. We use technical cookies to ensure that the Website and Mobile Applications are displayed correctly and work without errors and that You can create an account, log in and manage Your orders. Technical cookies are necessary to ensure error-free operation of the Website and Mobile Applications.

· Functional cookies: they are necessary to remember Your preferences and help You use the Website and Mobile Applications effectively. We can use them to remember Your personal data and save You from having to enter Your username and password every time. At the same time, Your password will always be encrypted. Functional cookies are not required for access to the online service “Uklon” and/or the online service “Uklon Driver”, but they make the Website and Mobile Applications more functional and user-friendly.

· Analytical Cookies: These are necessary to learn how visitors use the Website or Mobile Applications. We can understand how well various functions work, optimize the Website and Mobile Applications, analyze advertising and communications. Analytical cookies help Us make sure that the Website and Mobile Applications are interesting and useful for users.

· Marketing Cookies: We use these files to transmit information, newsletters, advertising and promotional materials or to run advertising campaigns. For example, We may rely on information obtained through these cookies to provide You with information, newsletters, advertising and promotional materials that may be of interest to You.

This also means that We may use data about how You interact with the Website, including the number of page clicks, mouse movements and scrolling, search terms and other text that You enter into various fields.

For users of the Mobile application “Uklon”, as well as for Users of the Mobile application “Uklon Driver”, through the operating system of the mobile device, You can choose whether to allow the use of cookies or to share Your advertising identifier with Us or Our advertising service providers.

If You do not want Your personal data to be collected through cookies on the Website, You can disable cookies by configuring Your internet browser to disable, block or disable cookies, deleting Your browsing history and clearing Your cache internet browser. You can also restrict the sharing of some of this data through Your mobile device settings.

How to contact us?

Questions, comments and requests regarding this Privacy Policy are welcome and sent to Our customer support service at +998781139995 or to the e-mail address: uz.uklon1@uklon.eu.

If You believe that We have violated the terms of this Privacy Policy, contact Us and let us know which terms of this Privacy Policy have been violated. We will promptly consider Your complaint.

The version is valid from 07.05.2024.