Public Offer for Partner
PUBLIC OFFER FOR PROVIDING ACCESS TO UKLON SERVICE
“UKLON UB” FE LLC (hereinafter referred to as “Uklon”), carries out the implementation of software by providing access to the Service (as defined below) to a self-employed persons engaged in the business of passengers transportation by road who accept this offer by performing the actions specified below (hereinafter referred to as the “User”). Uklon and User are hereinafter collectively referred to as the “Parties” and individually as a “Party”.
1. CONCLUSION OF THE AGREEMENT AND USER WARRANTIES
1.1. The User understands that access to the Service is provided on the terms and conditions, in the manner and to the extent set out herein, which has the status of a public offer in accordance with Article 369 of the Civil Code of the Republic of Uzbekistan.
1.2. The User confirms that he/she has read the text of the Public offer, understood its content and agrees with it.
1.3. Downloading and installation of the Mobile Application by the User, entering data into it and registration is a full and unconditional confirmation of the User’s acceptance of the terms and conditions of the Public offer in accordance with article 370 of the Civil Code of the Republic of Uzbekistan.
1.4. Upon acceptance by the User, the terms and conditions of the Public offer become a binding Agreement (contract) for the Parties in accordance with Article 364 of the Civil Code of the Republic of Uzbekistan, which is subject to execution in accordance with its terms and conditions.
1.5. By accepting the terms and conditions of the Agreement, the User warrants that he/she complies with the legal requirements specified in clauses 4. 1. 3 and 4. 1. 4 of this Agreement applicable to the fulfillment of the respective Orders.
1.6. The Agreement does not establish any other legal relationship (including employment relationship) between Uklon and the User other than the relationship expressly set forth in this Agreement.
2. TERMS AND DEFINITIONS
2.1. “Bonus” shall mean a bonus remuneration accrued by Uklon to the balance of the User’s Account for fulfilling the terms and conditions of the existing bonus programs as well as personalized bonus payments in accordance with “UKLON DRIVER” Loyalty Programme.
2.2. “Uklon Fee” shall mean the User’s payment in favor of Uklon for providing access to the Service, including Uklon’s agency (commission) fee for the execution of an assignment in accordance with this Agreement.
2.3. “Didox-S” shall mean an electronic document flow platform available at https://ds.didox.uz, designed for collection, storage, processing, transfer of information and organization of legally significant electronic document flow between legal entities and individuals, used by the Parties within the framework of cooperation under this Agreement.
2.4. “Order” shall mean the Customer’s request for passenger transportation services by a passenger vehicle, luggage delivery and other services that may be available from time to time through the Mobile Application, structured according to the necessary details.
2.5. “Customer” shall mean any legally capable person who has placed an Order using the Mobile Application.
2.6. “Mobile Application” shall mean a copy of the computer program in the form of a mobile application for iOS, Android electronic devices titled “Uklon Driver”, which is provided by Uklon to the User as a tool to access the Service during the term of the Agreement.
2.7. “Payment Card” shall mean a payment instrument supported by the processing system of the Payment System, used for payment for the cost of goods (services, works), transfer of funds from one account to another, as well as for crediting and receiving cash.
2.8. “Payment System” shall mean IE LLC “INSPIRED”, the operator of the payment system “PAYME” (license of the Central Bank of the Republic of Uzbekistan No. 3 dated April 4, 2020) or other payment organizations and banks that cooperate with Uklon and are accepted by the User, alone or in cooperation with other operators, as a payment system (bank) authorized to organize non-cash payments of the Customers for Orders within the Service, as well as mutual settlements between the Parties, in particular, the withholding of amounts payable by the User to Uklon.
2.9. “UKLON DRIVER” Loyalty Programme is a marketing activity of Uklon aimed at increasing the activity of Users in using the Service, and the recognition and loyalty of Users to the Uklon brand. The terms and conditions of participation in “UKLON DRIVER” Loyalty Programme are available at the link: https://uz.uklon.eu/ru/user-agreement-ru/uklon-driver and define the procedure and terms of conduct of the Loyalty Programme, interaction of the parties within the framework of its implementation and receipt of remuneration.
2.10. “UKLON RIDER” Loyalty Programme is a marketing activity of Uklon aimed at increasing the activity of the Customers in using of the Online Service “Uklon”, and the recognition and loyalty of Customers to the Uklon brand. The terms and conditions of participation in “UKLON RIDER” Loyalty Programme are available at the link: https://uz.uklon.eu/ru/user-agreement-ru/uklon-rider/ and define the procedure and terms of conduct of the Loyalty Programme, interaction of the parties within the framework of its implementation and receipt of remuneration.
2.11. “Promo Code” shall mean a certain sequence of symbols that gives the Customer a discount on the price of the Order, subject to activation of the Promo Code and compliance with other terms of use in accordance with the “UKLON RIDER” Loyalty Programme.
2.12. “Self-employed person” shall mean an individual engaged in independent activity based on personal participation in the performance of work and rendering services to individuals and legal entities for the purpose of receiving income from labor, registered with the State tax authorities in accordance with the procedure established in the Republic of Uzbekistan and not having the status of an individual entrepreneur.
2.13. “Service” shall mean a technological platform consisting of a Mobile Application and an interconnected set of computer programs and electronic data in the form of numbers, letters, symbols, images and their combinations (including graphic information, video information, etc. ), intended for automated control, collection, processing, distribution, storage and presentation of data about Orders placed on it by the Customer, automatic calculation of the cost of the Order taking into account the relationship between supply and demand, weather conditions, route, workload and other factors, which automatically builds routes and ensures the exchange of data for the User’s communication with the Customer, allows the Customer to place and change, and the User to confirm or reject the relevant Orders at his/her own discretion, publish data about his/her location, rate the Customers, and use routes built by the program in real time within the available functionality of the Service.
2.14. “Agreement” shall mean this Public Offer to provide access to the Uklon Service, which is also referred to as the “Public Offer” or “Offer” throughout the text.
2.15. “Account” shall mean a unique identifier of the User, which is used for summary accounting of the number and details of the Orders accepted by the User, information on payment for these Orders and on the User’s debts or claims against Uklon in connection with the Orders provided by the User. The account is of a technical nature and does not have the status of a current or bank account.
3. SUBJECT MATTER OF THE AGREEMENT
3.1. The subject of this Agreement is the provision of software implementation services by Uklon by providing the User with access to the Service via the Internet, for the provision of which the User, in turn, undertakes to pay the Uklon Fee.
3.2. The User acknowledges that Uklon is not engaged in the provision of any transportation services and under no circumstances will Uklon be liable to Customers for the non-execution or improper execution of Orders by User, as well as for harm that may be caused to the life and health of Customers or damage that may be caused to the property of Customers in the course of the fulfillment of Orders by User.
3.3. The User confirms that if the fault of third parties is not established, the User will be solely (independently) liable to the Customers for non-fulfillment or improper fulfillment of Orders by the User, as well as for damage that may be caused to the life and health of the Customers or damage that may be caused to the property of the Customers in the course of execution of Orders by the User.
3.4. Conditions for accessing the Service. To access the Service, the User must register through the Mobile Application. As a result, an Account will be created to access the Service. In this case, the mandatory conditions for further use of the Service functions after registration in the Mobile Application are: (i) registration of the User on the Didox-S platform, as well as (ii) the User’s active status of a Self-employed person and a valid licence card for the carriage of passengers by line taxi, obtained in accordance with the procedure and legal requirements established in the Republic of Uzbekistan.
3.4.1. Use of Didox-S platform. For the purposes of fiscalisation of passenger carriage and luggage delivery services provided by the User, as well as for the formation of the relevant primary accounting documents, the User undertakes to register on the Didox-S platform as indicated below and acknowledges that this is a prerequisite for further use of the Service functions.
The procedure of the User’s registration on the Didox-S platform, as well as the rules and conditions of further interaction with the platform, are regulated by the Didox-S legal documentation, which is communicated to the User directly through the Didox-S platform during the registration process.
3.4.2. Registration of the User on the Didox-S platform. After the User completes the registration in the Service, the User’s data, including phone number, surname, first name, patronymic and TIN, are transferred to Didox-S platform. As a result of processing the said data, the User receives an SMS message with an invitation-link to register on the Didox-S platform as an “executor”.
If at the moment of registration in the Service the User does not have the status of a Self-employed person – after registration on the Didox-S platform and entering the requested data the User receives the status of a Self-employed person and Uklon is determined as an agent (commission agent) of the User.
If at the moment of registration in the Service the User already has the status of a Self-employed person – after registration on the Didox-S platform and entering the requested data the User verifies the status of a Self-employed person and then Uklon is determined as the User’s agent (commission agent).
The use of the Service without going through the above procedures or withdrawal (cancellation) by the User of Uklon’s status as a commission agent with further use of the Service shall constitute a breach of the Agreement. In such case, Uklon shall have the right to suspend the execution of the User’s orders, set off all amounts under the order as a penalty for breach of the Agreement and suspend the Agreement or unilaterally terminate it.
3.4.3. Access to the Service is provided to the User solely for his/her interaction with the Customer and Uklon for the purposes of processing and realization of Orders using the functionality of the Service. For these purposes, the User is hereby granted a non-exclusive right to use the Service and the intellectual property objects included therein, in particular their reproduction, in whole or in part, on his/her suitable electronic device.
3.4.4. The User may not have more than one Account to access the Service.
3.4.5. When registering an Account, the User is obliged to provide true and complete information by filling in the appropriate form. If the User provides false or incomplete information when registering an Account or later when using the Service, Uklon has the right, in its sole discretion, to suspend or cancel the User’s access to the Account without any prior notice.
3.4.6. In the event that User’s actions (or inactions) may result in a violation of applicable law or any rights and interests of Uklon or Customers, or expose Uklon to risk, including claims against User or Uklon due to User’s actions (or inactions), Uklon shall have the right, in its sole discretion, to suspend User’s access to the Account or cancel the Account without any prior notice.
3.4.7. Uklon has the right to request from the User and to check/track by any means information regarding:
– whether the User has an active status of a Self-employed person;
– whether the User has a valid licence card for the carriage of passengers by line taxi.
In the event that Uklon is aware of the cancellation, suspension or withdrawal of the User’s Self-employed status or the cancellation or expiration of the licence card for the carriage of passengers by line taxi, Uklon shall have the right, at its sole discretion, to suspend or delete the User’s access to the Account without any prior notice.
3.4.8. When registering in the Service, the User is required to enter a unique password to access the Account. The User bears full responsibility for the provided password’s reliability and the protection of his/her Account.
3.4.9. The User independently ensures the safety of his/her password, as well as registration codes and other confidential information. Under no circumstances should the User pass this information to the third parties. Uklon shall not be liable for any consequences of User’s loss of password, registration codes and other confidential information.
3.4.10. The User bears all risks associated with unauthorized access to the Account and use of the Service by any third party (including when the User voluntarily transfers his/her password, registration codes and other confidential information to third parties).
3.4.11. If the User has reason to believe that a third party has gained access to his/her Account, the User shall notify Uklon immediately to take appropriate action, provided that User can confirm its right to maintain the Account in question.
3.5. Order Acceptance Procedure. To accept an Order, the User must have a positive Account balance, which shows that the User does not owe Uklon Fees. If the negative balance of the Account exceeds UZS 3, 000. 00, the User’s access to the Service will be suspended until the positive balance of the Account is restored. It is at the User’s sole discretion to decide whether or not to accept an Order for fulfillment. Upon acceptance of the Order, the User agrees to pay the Uklon Fee in accordance with the procedure set forth in Article 5 of the Agreement.
3.6. Use of the Payment System. Within the framework of rendering services under this Agreement, the User (commissioner) authorizes Uklon to act as a commercial agent (commissioner) of the User and to perform the following assignments:
i. using the technical functionality of the Service to determine the recommended price of the Order based on the ratio of supply and demand, weather conditions, route, traffic and other factors and offer it to the Customers with the possibility of adjustment, as well as inform the User about the price of the Order confirmed by the Customer;
ii. with the involvement of the Payment System to receive funds for the fulfilled Orders paid by the Customers by bank cards and to send the relevant funds to the User in accordance with the payment procedure provided for in this Agreement. Any payment obligation accepted by the Customer by means of bank cards shall be deemed fulfilled from the moment the payment is made.
For the purposes of this clause, the User also authorizes Uklon to act on his/her own behalf to involve, communicate and reach arrangements with the Payment System to the extent necessary for the execution of assignments. Such communications and arrangements with the Payment System shall be at Uklon’s sole discretion, provided that User shall have the right to request reasonable information about the scope and details of such arrangements. The User acknowledges and agrees that under no circumstances shall Uklon and the Payment System be liable for any relationship (including, without limitation, any disputes or complaints regarding the fulfillment of Orders) between User and Customers related to the fulfillment of Orders.
For the avoidance of any doubt, Uklon does not act as a commercial agent (commission agent) in connection with other actions to be performed by the User pursuant to the Agreement, or in connection with any other rights and obligations of the User.
3.6.1. The User agrees that the Payment System will charge the fees received by the User for the fulfillment of Orders. After deducting the Uklon Fee and the Payment System Fee, in accordance with Article 5 of the Agreement, the remaining amount shall be transferred by the Payment System to the User’s respective accounts.
3.7. Bonuses. It is at the User’s discretion to decide whether to comply with the terms and conditions of the current bonus programs in accordance with “UKLON DRIVER” Loyalty Programme. Upon proper fulfillment of the relevant terms and conditions, Uklon undertakes to credit the User with the Bonus in accordance with the procedure set forth in “UKLON DRIVER” Loyalty Programme and current Agreement.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The User shall:
4.1.1. comply with his/her obligations under the Agreement, to familiarize himself during the registration process with the “Terms and/or Rules of Cooperation” posted on the Internet at the link https://uz.uklon.eu/driver-update/ and to comply with their provisions;
4.1.2 properly fulfill all Orders accepted by him/her;
4.1.3 maintain the vehicle used to fulfill Orders in good technical and clean condition (including regular maintenance, checking the functionality of all systems and components of the vehicle, as well as maintaining its appearance and interior of the vehicle in appropriate condition), and also comply with the rules of the road traffic and other legal requirements applicable to the relevant vehicles (in particular, comply with the requirements established for the color and special serial state license plate of vehicles, for periodic technical inspection, as well as for the presence of the “TAXI” identification sign, information plate, electronic devices with special applications for making payments and electronically recording mileage, etc.);
4.1.4. have all the necessary permits determined by law and current Agreement for the execution of Orders, provide copies of them to Uklon upon first request, and immediately inform Uklon in writing about any changes thereto, in particular:
– a certificate of state registration of the vehicle;
– a license card for the carriage of passengers by line taxi, issued for the vehicle registered in Tashkent city or Tashkent region;
– a certificate of registration as a Self-employed person;
– a driver’s license of the appropriate category;
– a document certifying the right to use a vehicle of third parties (if applicable);
– MTPL insurance policy;
– confirmation of a regular medical examination, etc.
4.1.5. not transfer the rights and possibilities of access to the Service to any third parties;
4.1.6. pay timely and in full the Uklon Fee;
4.1.7. provide Uklon with the necessary information related to the fulfillment of the terms and conditions of the Agreement;
4.1.8. in case of refusal to fulfill the accepted Order, notify Uklon thereof;
4.1.9. not smoke, eat, or violate other ethical rules of behavior, as well as to respect local customs and traditions when fulfilling the Order;
4.1.10. observe the etiquette of behavior established by the norms of society, as well as local customs and traditions of the Republic of Uzbekistan when fulfilling the Order, in particular:
• do not reproduce audio materials and video materials without the consent of the Customer, do not reproduce audio materials and video materials of a religious nature without the appropriate permission of the Customer;
• do not equip the vehicle unnecessarily with additional attributes, including attributes of a religious nature that may conflict with the religious beliefs of third parties;
• do not start a conversation with the Customer during the execution of the Order unless necessary, do not enter into disputes, do not be rude or rude to the Customers, do not use obscene language and do not raise topics of a religious or political nature in the conversation.
4.1.11. provide Uklon with the following information and immediately inform Uklon (and the Payment System) in writing of any changes thereto:
• an ID;
• a certificate of registration as a Self-employed person;
• a certificate of state registration of the User’s vehicles used for fulfillment of Orders;
• a license card for the carriage of passengers by line taxi, issued for the vehicle registered in Tashkent city or Tashkent region;
• TIN/PINFL;
• driver’s license;
• address, contact phone number, e-mail;
• bank account information and information on any payment transactions related to the Service or Bonuses to the extent necessary to monitor the proper payment of Uklon Fee or Bonuses accruing in accordance with “UKLON DRIVER” Loyalty Programme;
4.1.12. specify Uklon as a commercial agent (commission agent) of the User using the functionality of Didox-S platform and, in case of change of such status, immediately stop using the Service;
4.1.13. not violate the rights and interests of the Customers and third parties when fulfilling the conditions of Uklon bonus programmes in accordance with “UKLON DRIVER” Loyalty Programme;
4.1.14. when accepting Orders for luggage delivery, not accept addressed correspondence, parcels, containers, printed publications in appropriate packaging or other postal items for delivery.
4.2. The User shall be entitled to:
4.2.1. access the Service and use it in accordance with the terms and conditions of the Agreement;
4.2.2. Bonuses accruing in case of compliance with the terms and conditions of the existing of Uklon bonus programmes in accordance with “UKLON DRIVER” Loyalty Programme;
4.2.3. obtain from Uklon the necessary explanations related to the fulfillment of its obligations under the Agreement;
4.2.4. refuse to transport items prohibited for transportation in accordance with the legislation or posing other risks for life, health and property of the User or third parties, as well as refuse to accept any postal items for delivery.
4.3. Uklon shall:
4.3.1. enable the User to register an Account and access the Service from a suitable electronic device of the User;
4.3.2. facilitate the performance by Users of Orders providing for the accrual of Bonuses, to accrue Bonuses in due time and in full and provide Users with complete and up-to-date information on the current bonus programmes in accordance with “UKLON DRIVER” Loyalty Programme;
4.3.3. provide the User with the necessary information related to the fulfillment of the Agreement terms and conditions;
4.3.4. with the involvement of the Payment System in case of non-cash payment for the Order, ensure the deposit of the Customers’ funds (escrow services) and ensure accounting of the deposited funds linking them to the respective Order;
4.3.5. provide information regarding the fact of depositing funds and the fact of their transfer to the User or the Customer.
4.4. Uklon shall be entitled to:
4.4.1. verify the User’s compliance with the terms and conditions of the Agreement, as well as the “Terms and/or Rules of Cooperation”;
4.4.2. require the User to comply with the appropriate level of Customer service;
4.4.3. in case of non-fulfillment or improper fulfillment of the terms and conditions of the Agreement by the User, demand elimination of the violations;
4.4.4. unilaterally terminate the Agreement in accordance with the procedure provided for in clause 6.1 of the Agreement;
4.4.5. initiate bonus programmes, personalized bonus payments and provide Users with Bonuses in accordance with “UKLON DRIVER” Loyalty Programme, as well as provide Customers with Promo Codes in accordance with “UKLON RIDER” Loyalty Programme;
4.4.6. suspend or cancel access to the Service, suspend any settlements under the Agreement or terminate this Agreement at its discretion unilaterally without prior notice to the User if there are grounds to believe that the User or any third party (including, but not limited to, the Customer) with the assistance or knowledge of the User commits fraudulent and/or other actions that violate the law, this Agreement, the rules of the Payment System or otherwise infringes on Uklon rights and interests or puts Uklon at risk of sanctions;
4.4.7. assign a class to the User’s car at its own discretion, based on various criteria (including, but not limited to: car model, its condition, comfort level and other parameters). Car classes will be displayed to the Customers in the Mobile Application
receive and transfer to the Payment System, the State Tax Committee, the Ministry of Transport of the Republic of Uzbekistan, as well as the owner of Didox-S platform – Didox Tech Limited Liability Company all information about the User (including his/her personal data), Customers, Bonuses and the Agreement, to the extent and for the purposes necessary for the proper execution of the Agreement. The specific list of information to be transferred to each of the above subjects in connection with this Agreement is defined by the Regulation on Processing and Protection of Personal Data, available on the Internet at the following link: https://uz.uklon.eu/ru/privacy-policy-ru/, tab “Regulation on Processing and Protection of Personal Data”;
4.4.8. withhold the funds to be paid or reimbursed by the User in favour of Uklon as Uklon Fee, penalty or fine from the funds received by Uklon in the course of execution of orders. The Parties acknowledge that if the User has an obligation to pay Uklon Fee, penalty or fine, such withholding of funds shall not be considered a breach of Uklon’s obligations under the Agreement.
4.4.9. delegate its rights and obligations within the framework of execution of an assignment to the Payment System without further consent of the User;
4.4.10. other rights provided for in this Agreement.
5. COST AND PAYMENT PROCEDURE
5.1. Uklon Fee. The Uklon Fee shall be 19% of the value of each Order executed by the User, including all applicable taxes and duties.
5.1.1. For Orders paid by Customers to User in cashless form, Uklon’s Fee shall be retained directly by Uklon. For Orders paid by Customers in cash, at Uklon’s sole discretion, the Uklon Fee shall be subject to Uklon’s retention of a positive User Account balance or may be offset against User’s counterclaims for accrued Bonuses.
5.1.2. Any amounts (fines, damages or harm, etc.), payable by User to Uklon pursuant to the Agreement shall, at Uklon’s sole discretion, be deducted upon execution of the assignment, from the amounts due to User.
5.2. Settlements between the Customers and the User shall be organized in cash or non-cash by means of Internet acquiring technology (“acquiring service”), whereby the Customers’ payments to the User will be made through the Payment System. For the purposes of this clause, “acquiring service” shall mean a payment service provided in the course of execution of the assignment using various tools and means of payment when involving the Payment System by Uklon as a provider of payment services.
5.3. All expenses incurred by Uklon in the execution of the User’s assignments, including, but not limited to, services of the Payment System, the fee of the Payment System (represented by the relevant bank) for withdrawal of funds when the User withdraws funds from the balance of the Account, the costs of maintaining the information and technical infrastructure of the Service, rent, payment for the services of engaged contractors, salaries of employees and any other expenses shall be deemed to have been paid by the User in favour of Uklon by payment of Uklon Fee and shall not be subject to additional reimbursement by Uklon, except for the cases of replenishment the balance of the Account by the User, when the Payment System withholds a separate commission from the User in amount of 1% from the amount of replenishment.
5.4. Taxes, regulatory requirements, and other expenses. The User agrees to pay at its own expense all taxes, fees, license fees arising out of or related to the performance of Orders, as well as to bear all other expenses arising out of or related to the performance of Orders, compliance with the requirements of the law and this Agreement. In the event that User breaches these obligations and Uklon incurs monetary penalties in connection therewith, User agrees to reimburse Uklon for the amount of such penalties, including Uklon’s right to recover the corresponding amount from the funds due to User.
5.5. Bonuses. Bonuses due to the User for fulfillment of the conditions of the current bonus programs in accordance with “UKLON DRIVER” Loyalty Programme, shall be accrued in accordance with the terms of current bonus programs and personalized bonus payments. Bonuses shall be accrued to the balance of the User’s Account and may be used for settlement of Uklon’s claims to the User under this Agreement or converted to the monetary remuneration for fulfilment of the relevant Orders.
5.5.1. The terms of granting Bonuses and the amount of Bonuses due shall be defined in Uklon’s bonus programmes in accordance with “UKLON DRIVER” Loyalty Programme. The current bonus programs are published on the Internet at https://uz.uklon.eu/driver-update/, and the User receives Push and TCP notifications about new bonus programs.
5.5.2. The types of bonus programmes and personalized bonus payments are established by the terms of “UKLON DRIVER” Loyalty Programme.
5.6. Updating. The rates and tariffs provided for in this Article 5 of the Agreement may be modified, at Uklon’s sole discretion, temporarily or permanently, in part or in whole, taking into account factors that Uklon deems applicable, by amending or supplementing the Agreement in the manner set forth in Section 6. 4 of the Agreement.
6. VALIDITY AND TERMINATION OF THE AGREEMENT
6.1. The Agreement is concluded for an indefinite period of time and may be:
• terminated at any time by mutual written consent of the Parties;
• unilaterally terminated by either Party with prior written notice to the other Party at least 5 (five) business days prior to the proposed termination date;
• in accordance with and in the manner determined by the other provisions of this Agreement.
6.2. If within 1 (one) year after the last top-up of the Account balance the User has not executed any Order, the Agreement shall be deemed terminated at the initiative of the User. This circumstance does not deprive the User of the right to contact Uklon in order to conclude a new agreement.
6.3. The current version of the Agreement shall be published in the “About Service” section of the Mobile Application and on the Internet at https://uz.uklon.eu/en/user-agreement-en/public-offer-for-partner/ , tab “Public Offer”. The User agrees to regularly familiarize himself or herself with the current published version of the Agreement and shall bear all risks and liability associated with or arising from failure to familiarize himself or herself with the current version of the Agreement.
6.4. Uklon shall have the right, at its sole discretion, to unilaterally modify or amend the terms and conditions of the Agreement at any time. All amendments and additions to the Agreement, including a new version of the Agreement, unless otherwise specified by Uklon, shall become effective upon their publication, and the User shall be responsible for familiarizing himself/herself with and complying with the relevant amendments or additions.
6.4.1. If the User for any reason does not agree with the amendments and addenda to the Agreement, the User shall refrain from further acceptance of Orders and shall inform Uklon in writing of the reasons for its disagreement. If the Parties are unable to reach an agreement in the manner provided in clause 8. 3 of the Agreement, the Agreement shall be deemed terminated at the initiative of the User after the expiration of the period set aside for dispute settlement.
6.4.2. If the User continues to accept Orders after the publication of amendments and additions to the Agreement, this shall be deemed as confirmation of the User’s full and unconditional acceptance of the said amendments and addenda.
7. LIABILITY OF THE PARTIES
7.1. In case the User refuses the first two accepted Orders, Uklon has the right to issue warnings to the User, and in case of refusal of the third and each subsequent accepted Order later than 5 minutes after acceptance of the Order during the term of validity of the Agreement – to impose a fine in the amount of UZS 6000 for each refusal.
7.2. In case of repeated unjustified pressing by the User of the SOS button intended for use exclusively in emergency cases when fulfilling Orders, Uklon shall have the right to impose a fine of up to UZS 10,000.
7.3. If the User unauthorizedly increases the cost of the Order, Uklon shall be entitled to charge the User a fine in the amount of the unauthorizedly increased cost of the Order.
7.4. If the User participates in schemes to create artificial Orders for the purpose of unjustified accrual of Bonuses and/or unjustified provision of Promo Codes, Uklon has the right to impose a fine in the amount of accrued Bonuses and/or provided Promo Codes.
7.5. In the event that Uklon suffers damages as a result of User’s breach of this Agreement or legal requirements, User shall, at Uklon’s request, fully compensate Uklon for the losses incurred by Uklon, including lost profits.
7.6. Any complaints (claims) of the Customers related to or arising from the non-fulfillment or improper fulfillment of Orders by the User may be accepted and considered by Uklon. If, upon review of the complaint, in the reasonable opinion of Uklon it is determined that they are justified, Uklon shall have the right to impose a fine on the User in the amount of the value of the relevant Order, as well as to demand from the User full reimbursement of the losses incurred by Uklon in connection with the said complaint.
7.7. In case the User violates any of its obligations set forth in Articles 3–8 of the Agreement, Uklon has the right to terminate the User’s access to the Service without prior notice. For the purposes of the Agreement, a breach of the listed articles will be considered a material breach by the User of its contractual obligations under the Agreement.
7.8. Termination of access to the Uklon Service on the grounds specified in clause 7.7 of the Agreement does not release the User from fulfillment of obligations arising prior to such termination of access to the Service.
7.9. In case of termination of access to the Service in accordance with clause 7.7 of the Agreement, in order to resume providing such access, the User undertakes to eliminate the violations in full and inform Uklon thereof as soon as possible. If the User fails to eliminate the violations and inform Uklon thereof within 5 (five) business days from the date of termination of access, Uklon shall have the right to terminate the Agreement unilaterally.
8. OTHER PROVISIONS
8.1. In cases not stipulated by the Agreement, the parties shall be guided by the legislation of the Republic of Uzbekistan.
8.2. All conditions of transfer, processing, and storage of personal data, which are not regulated by this Agreement, are determined by the Privacy Policy, available on the Internet at the following link: https://uz.uklon.eu/en/user-agreement-en/privacy-policy/ , tab “Privacy Policy”.
8.3. Any disputes and disagreements related to or arising out of this Agreement, its conclusion, execution or termination shall be resolved by negotiations between the Parties. If the Parties are unable to settle a dispute through negotiations within 30 (thirty) calendar days after one of the Parties notifies the other Party in writing of the occurrence of such dispute or disagreement, such dispute shall be resolved in the courts of the Republic of Uzbekistan.
8.4. The database formed as a result of the User’s access to the Services is the exclusive property of Uklon, and the User shall not acquire any rights and powers with respect to it.
8.5. This Agreement is drawn up in three versions in Russian, English and Uzbek, each of which is available in the “About Service” section of the Mobile Application and on the Internet at https://uz.uklon.eu/en/user-agreement-en/public-offer-for-partner/ , tab “Public Offer”. In case of inconsistency between the terms of this document in English and Uzbek and its translations in Russian, the Russian version of the document shall have legal force.
9. UKLON DETAILS
“UKLON UB” FE LLC
Registered (postal) address: 100060, Republic of Uzbekistan, Tashkent city, Mirabad district, T. Shevchenko Street, 34, office 306
E-mail: uz.uklon1@uklon.eu
Tel.: +998781139995
TIN: 310448243
Version effective date: 01.08.2024.